Within 2 hours of ordering: contact us with your order number and the complete new address and we will update it before production.
After 2 hours: contact us immediately anyway. If the package has not left the facility yet we will do our best to update the label, but changes are not guaranteed once the order is in production.
Once the order has shipped we cannot reroute it. You can contact the carrier with your tracking number to request a redirect or hold at a local facility; most carriers offer this for the recipient.
Please double-check your address at checkout. Packages returned to us because of an incomplete or incorrect address can be reshipped for a reshipping fee, see our Shipping Policy.
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